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Problem Note 64294: Rendering a line chart causes the browser to stop responding in SAS® Visual Analytics

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In some circumstances, rendering a line chart in a SAS Visual Analytics report causes the browser to stop responding, forcing you to manually close the window. This problem can occur when the line chart uses a dynamic scale and the minimum and maximum values are extremely close. For example, a line chart with the following scale has this problem:

As a workaround, use a fixed scale and manually set the minimum and maximum values. For the previous example, you might set 1 as the minimum and 4 as the maximum.

This problem occurs in modern SAS® Visual Analytics Viewer and in SAS Visual Analytics on SAS® Viya®.

 



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual Analytics (on SAS Viya)Microsoft® Windows® for x648.38.4ViyaViya
Linux for x648.38.4ViyaViya
SAS SystemSAS Visual AnalyticsLinux for x647.47.59.4 TS1M49.4 TS1M6
Microsoft® Windows® for x647.47.59.4 TS1M49.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.